Since 2022, AU10TIX, a global identity verification and fraud prevention company, has been utilizing Camunda, an enterprise orchestration platform based in Germany, to support large-scale Know Your Customer (KYC) and Know Your Business (KYB) workflows. The company continues to expand its use of this technology.

Camunda coordinates document and photo capture, automated authenticity and consistency checks, third-party risk screening, and decision handling into a unified business process.

Results are consolidated into individual cases, facilitating automated approval or decline decisions while routing exceptions to manual review as needed. Centralized monitoring and analytics via Camunda Optimize offer operational oversight, performance transparency, and service-level accountability for AU10TIX’s high-volume identity operations.

Operational benefits and compliance positioning

The orchestration approach enables AU10TIX to manage complex identity processes without embedding decision logic within application code, making it easier to scale, introduce new verification scenarios, and maintain configurability as regulatory requirements and fraud patterns change. The separation of process logic from application code also enhances transparency across workflows, a crucial factor in regulated environments where auditability and explainability are highly valued.

Moreover, KYC and KYB processes involve multiple systems, external data sources, and decision points that must be coordinated at high volumes. Centralizing this coordination through orchestration platforms reduces operational fragmentation, improves exception handling, and provides a managed audit trail throughout the verification lifecycle.

In discussing the collaboration, David Voschina, Vice President of Research and Development at AU10TIX, highlighted that Camunda offers robust orchestration for critical business processes, facilitating faster scaling and more efficient introduction of new verification scenarios. Greater transparency is also supported to aid in a proactive defense framework.

According to Stéphane Faivre-Duboz, Vice President of Sales EMEA at Camunda, AU10TIX has established a scalable orchestration foundation that connects various systems, services, and decisions into one governed process. This setup supports both compliance and ongoing growth.