Trustly partners with Virgin Media O2 in a new collaboration.

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Trustly has partnered with Virgin Media O2 to introduce advanced direct debit automation and one-off Pay by Bank payments for VMO2 customers.

As a global provider of Pay by Bank solutions, Trustly is known for its growth and profitability. Its Open Banking platform enables seamless connections between consumers and merchants, ensuring real-time transactions with high security and speed.

Trustly’s partnership network includes major brands like PayPal, eBay, Hargreaves Lansdown in Europe, FanDuel, T-Mobile, and Coinbase in North America, demonstrating its commitment to transforming payment methods.

The integration of Trustly’s advanced payments technology is expected in the coming months. This collaboration will enhance VMO2’s payment and onboarding processes, furthering its goal of simplifying customer experiences.

Key Features of This Collaboration Include

  • Direct Debit Automation: Trustly’s Pay by Bank solution offers a secure, fast, and innovative way for VMO2 customers to sign up for services.
  • Simplified Payments: One-off Pay by Bank transactions will be easier with Trustly’s Open Banking services, providing smooth access to users’ bank accounts.

This partnership aligns with the UK Government’s aim to promote account-to-account payment adoption. VMO2 has been an early adopter of Open Banking, implementing a direct debit account automation pilot in 2023 that saw significant user engagement.

In addition to digital wallet solutions for recurring contract payments introduced in 2024, the company is pushing ahead with these advancements.

Open Banking adoption has grown rapidly; by March 2025, there were over 13.3 million active Open Banking users in the UK, a significant increase from just one in 17 in March 2021.

This partnership underscores Trustly’s ongoing commitment to the UK market and its continued collaborations with key UK entities like Hargreaves Lansdown and HMRC.

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