Traditional Bank selects Jack Henry as its open technology collaborator.

2025-11-20

Traditional Bank has partnered with Jack Henry to enhance its technology infrastructure, boost employee and customer satisfaction, and drive business growth.

The bank currently operates 19 branches across the United States and manages assets of USD 2.4 billion, serving retail customers, small and medium-sized enterprises (SMEs), non-profits, and large organizations. Transitioning from an in-house environment to Jack Henry’s hosted core processing platform will allow its IT teams to focus on emerging technologies such as artificial intelligence (AI) and digital transformation.

A modern and adaptable technology framework

Traditional Bank aims to modernize services by aligning with customer needs, guided by a customer-centric approach. Its choice of Jack Henry was influenced by the fintech’s values and culture that resonate well with its mission. The collaboration will bring in automations from Enterprise Workflow, which can decrease errors, boost efficiency for front-line staff, and streamline manual processes to enable greater interaction with customers.

Jack Henry’s open ecosystem and access to over 950 API-integrated fintechs also played a role in the decision. The bank sought a flexible platform that could easily integrate with its existing systems as the banking industry continues to evolve rapidly. Jack Henry’s commitment to innovation, seamless integration, and future-proof support was crucial for Traditional Bank’s next phase of growth.

Jack Henry highlighted that partnerships like this align well with their strategy to help traditional banks navigate digital transformation effectively. The bank’s long history of serving communities makes it a valuable partner in this transition.