Adyen, a payment platform headquartered in the Netherlands, has recently expanded its services to 943 Starbucks locations across the UK, Austria, and Switzerland. This expansion is supported by an extensive network of 2,375 terminals.

This new relationship between Adyen and Alsea, the regional franchise holder for Starbucks, builds upon a prior partnership where Adyen already handles payments in Mexico. As such, this move positions Adyen as a key player in Starbucks’ European payment landscape, streamlining an array of previous isolated systems into one cohesive platform.

Deployment Timeline and Scale

The transition to Adyen took just seven weeks, during which 900 stores were upgraded daily. At its peak, the company activated around 125 new locations per week. Throughout the upgrade period, operations continued without significant disruptions to customer service.

Since completing the deployment, Adyen has processed over 20 million transactions across these markets, including sales at the Starbucks Reserve Roastery in Italy.

Enhanced Payment Reliability with Offline Functionality

One of the standout features introduced is Adyen’s Store and Forward functionality. This allows payments to be collected during network outages, ensuring they are processed once connectivity returns. From August 2025 until now, this feature has successfully safeguarded over 45,000 transactions.

In high-traffic settings like Starbucks’ quick-service operations, reliable offline payment processing is crucial for maintaining revenue and customer satisfaction. By queueing transactions locally before finalizing them during network recovery, Adyen helps ensure that customers can continue to make purchases without delay.

This initiative mirrors a wider trend among large retail and hospitality businesses looking to simplify their payment infrastructure into unified systems. The move towards a singular platform offers Starbucks enhanced reporting capabilities, streamlined terminal management, and a more cohesive checkout experience across its European operations, while minimizing the complexities associated with multiple local payment providers.