Four AI-driven agents have been introduced by Pipe to bolster its platform, streamline operations, and enhance capital experiences for small and medium-sized enterprises (SMEs).

The AI agents are crafted to handle critical operational tasks, simplify complexity, and fuel growth without the need for additional staff. They aim to address challenges such as fraud prevention, compliance maintenance, payment management, customer interaction, and financial operations.

Four new AI-driven solutions

These new tools are expected to drive robust platform expansion, particularly as Pipe continues to onboard new technology partners and plans to enter new markets. The agent-based system will amplify the company’s capability to provide greater value to both internal teams and clients by leveraging a software-centric approach.

The integrated systems condense weeks of manual operations into near-instant workflows, facilitating quicker access to capital for SMEs. This enhancement is anticipated to result in improved financial services tailored to individual client needs.

The fraud and compliance agent expedites capital decisions by automatically reviewing flagged applications. It scrutinizes business data to distinguish between genuine issues and potential risks, thereby reducing response times significantly. According to Pipe, up to 90% of SME capital applications could see decisions made within minutes.

The recovery agent streamlines the process of restarting payments for SMEs with failed transactions by conducting thorough research into business operations and payment processing statuses. This helps the payment team deliver more effective customer service through AI guidance that suggests the most suitable course of action.

The AI sales agent provides round-the-clock support across all geographic regions to SMEs applying for capital. It focuses on assisting businesses that have abandoned their applications, making the process of accessing funding smoother and more accessible.

Lastly, the treasury agent not only recommends investment decisions but also serves as a real-time liquidity advisor. By analyzing global cash positions, securitization vehicles, macro events, and cash management policies, it aims to transform hours of manual reviews into immediate insights, thus optimizing capital usage while balancing risk limits.