Novobanco has chosen Feedzai as its key technology partner for modernizing fraud and AML prevention across the organization.
With this decision, Novobanco, based in Portugal, has embarked on a multi-year journey with Feedzai to unify its fraud detection and AML operations onto one platform.
The partnership initiated in 2023 saw Feedzai’s Digital Trust and Transaction Fraud for Banking solutions deployed initially to secure Novobanco’s digital channels, focusing on online and mobile banking.
Transition from Disparate Systems to Unified Risk Management
In 2025, the collaboration expanded significantly. Novobanco broadened its use of Feedzai’s Transaction Fraud for Banking services and integrated the provider’s AML suite into a centralized environment.
Correspondingly, the bank restructured its internal teams, combining KYC, AML, and fraud functions under an Economic Crime Prevention unit. This restructuring aligns with broader industry trends moving towards more cohesive compliance structures where fraud and AML teams work together within a single platform.
By consolidating risk signals into one system, Novobanco has enhanced its ability to detect previously hidden patterns of suspicious behavior. The bank claims that this integration is delivering tangible benefits such as better alert quality, reduced investigation times, and improved detection of customer and transactional risks throughout the entire lifecycle.
A critical aspect of the initiative involved integrating Neterium’s watchlist screening technology, a specialist in real-time sanctions and compliance screening. This has helped reduce false positives and minimized rule maintenance, enabling risk teams to focus more on high-value investigative work while also improving customer experiences by accelerating onboarding processes.
Future Expansion into Cybersecurity and Behavioral Risk
Looking ahead, Novobanco plans additional phases of the program focusing on event-based risk reviews in response to behavioral changes, enhanced fraud detection across more channels, and the incorporation of further risk and Digital Trust modules. Additionally, cybersecurity use cases are also planned for integration.
The single-platform approach is intended to make it easier for Novobanco to respond quickly to emerging threats and changing regulatory demands without adding operational complexity. This strategy is increasingly important given the ongoing tightening of financial crime compliance standards by EU supervisory bodies.
Feedzai, a leader in risk management and financial crime prevention technology, collaborates with numerous global financial institutions. The Novobanco deployment stands out as one of its more integrated implementations, encompassing both transaction fraud and AML capabilities within a unified framework.
According to Feedzai’s representatives, the trend towards combined fraud and AML platforms reflects an industry-wide movement where financial institutions are now viewing financial crime as an interconnected risk rather than separate compliance tasks.
