Jordan Kuwait Bank has entered into a long-term strategic alliance with BPC to integrate its digital services and enhance its technological infrastructure.
This partnership is geared towards establishing an all-encompassing digital platform that will facilitate the development of new digital services for the bank, supporting its overall transformation plan as well.
As part of this arrangement, Jordan Kuwait Bank plans to transition its digital wallet service onto BPC’s system. This move aims to empower customers by enabling them to carry out financial transactions within a cohesive digital ecosystem. Furthermore, the platform will also offer solutions for small and medium-sized enterprises (SMEs) and merchants, encompassing features like payment management, settlement processing, and data analytics through user-friendly dashboards that can assist with strategic decision-making.
Merchant payments and financial inclusion
The digital merchant services under this agreement are expected to allow businesses to accept payments via mobile devices such as smartphones and tablets, bypassing the need for conventional point-of-sale systems. This initiative is anticipated to enhance digital payment acceptance and promote financial inclusivity in Jordan.
The transition will proceed through a structured approach consisting of preparatory and execution phases leading up to the full roll-out of the digital platforms. The bank has assured that this process will ensure business continuity, maintain high-quality service standards, and uphold operational reliability. BPC will deploy its SmartVista unified platform alongside managed services to assist with the bank’s digital transformation efforts.
Flexibility and scalability are key attributes of the technology infrastructure being deployed, enabling Jordan Kuwait Bank to meet dynamic market demands and adapt to changing customer expectations in digital financial services.
Focusing on digital channel expansion is integral to Jordan Kuwait Bank’s long-term vision. This agreement represents a significant step towards solidifying the bank’s position in the regional market for digital banking solutions while also boosting operational efficiency and service quality for its customers. Both parties intend to persistently focus on addressing the needs, preferences, and expectations of clients and users within an evolving market environment, ensuring adherence to industry regulations and legal standards.
