Guavapay, operating from London and offering financial technology services for both retail users and corporate clients, has implemented a temporary suspension on new deposits in its MyGuava app and business platform following an agreement with the UK FCA. Existing balances remain unaffected.

Company representatives have indicated that this restriction primarily pertains to incoming funds and card creation processes. Users continue to be able to spend, transfer or withdraw their existing funds until their accounts reach a zero balance. Additionally, customers retain access to view account details and transaction histories.

Regulatory Context and Customer Access

The FCA often mandates temporary operational changes for firms under its supervision as part of reviewing compliance with safeguarding and consumer protection rules. These measures are designed to prevent individuals and businesses from adding new funds or issuing additional cards, while essential services remain available to reduce disruption.

Despite the inconvenience caused by these restrictions, Guavapay has assured that all funds are protected in accordance with regulatory obligations. The company will provide further updates as more information becomes available.

Previous Developments from Guavapay

In June 2025, MyGuava Business, a part of Guavapay, collaborated with YouLend to support UK SMEs. This partnership enabled SMEs on the MyGuava Business platform to access flexible funding options through YouLend’s embedded financing infrastructure. The initiative aimed to overcome traditional barriers to finance by offering efficient, data-driven credit decisions and simplified access to working capital, helping clients expand their operations.