Eurobank, in partnership with Fairfax Digital, has recently announced a new initiative involving EY and Microsoft to accelerate its AI-enabled transformation.
Collaborative Effort for Scaling Agentic AI Adoption
This collaboration is aimed at enabling Eurobank to scale the adoption of agentic AI across the banking sector. By combining strategic goals, technical expertise, and deep financial insight, the new project supports the development of AI-enabled banking in Europe.
Eurobank plans to develop an automated system integrating agentic AI into core banking operations through its partnership with EY’s AI & Data Centre of Excellence in Greece. This will build upon pilot programs to achieve real-world usability. Meanwhile, leveraging Microsoft Azure and the EY Agentic Platform with NVIDIA-accelerated computing, Eurobank intends to expand intelligent systems that enhance efficiency and provide personalized customer experiences.
Strengthening Eurobank’s Digital Presence
Commenting on this new initiative, Stavros Ioannou, Deputy Chief Executive Officer, Group Chief Operating Officer & International Activities at Eurobank, highlighted the significance of this move in affirming the company’s role as a digital provider in Southern Europe and reinforcing its commitment to technological advancement and sustainable economic development in Greece.
Optimizing Banking Operations
Eurobank has been focused on enhancing its capabilities since the beginning of 2025. This new project with Fairfax Digital, EY, and Microsoft follows a previous partnership with LTIMindtree, established in February 2025, aimed at improving Eurobank’s banking operations through additional IT services.
AI Integration in Banking
Like other sectors, AI has become an integral part of the banking industry. Financial institutions worldwide are utilizing the technology to enhance internal processes and customer-facing applications, contributing to various functions such as customer service, wealth management, regulatory compliance, and fraud prevention.
According to recent data, 92% of global banks have reported active AI deployment in at least one banking capability by the end of 2025, marking a 17% year-over-year increase. The banking sector is expected to invest over USD 73 billion on AI by the end of 2025. Moreover, among the banking, financial services, and insurance industries, machine learning adoption stands at an 18% rate. In Europe, 86% of banks have integrated AI into compliance, fraud detection, and customer service systems.
