The company operates from multiple locations across Europe, including Ireland, Cyprus, the UK, and Latvia, empowering businesses to expand their operations through its fully authorised platform. DECTA’s direct licensing agreements with Mastercard and Visa, as well as its certification by UnionPay International, ensure seamless integration with a wide range of payment methods.
Key Insights from the Report
The report entitled “What SMEs Need From Their Payment Provider” is based on a survey involving over 2,000 consumers. This study outlines important trends that are likely to significantly impact how SMEs manage their payment strategies. While consumers continue to prioritize speed and convenience during transactions, there is an emerging preference for enhanced security measures.
This shift underscores the need for SMEs to intensify their fraud prevention efforts. Additionally, the report indicates a growing demand from respondents for SMEs to adopt advanced payment technologies similar to those used by larger corporations. This includes increased interest in alternative payment methods (APMs) such as Buy Now Pay Later (BNPL) and Open Banking, reflecting changing consumer preferences.
Price remains a significant factor, but the difficulty consumers face when trying to get refunds from SMEs has also emerged as a major obstacle for many businesses. The report highlights the importance of having a strong online presence among consumers, who increasingly seek out interactions with smaller enterprises via digital channels.
