Global insurtech bolttech has expanded into the Kenyan market via a partnership with LOOP, the fintech arm of the NCBA Group.

Launching LOOP FLEX

The collaboration aims to introduce a new solution called LOOP FLEX, an innovative BNPL service for device financing. The launch is scheduled for October 2025.

This initiative intends to streamline and reduce costs for customers purchasing devices while ensuring comprehensive protection.

• The new program combines flexible financing with mandatory device insurance within the LOOP customer journey, covering theft, accidental damage, liquid damage, mechanical breakdown, and extended warranty services. Repairs will be handled at certified service centers using genuine parts.
• Protection features include:
• Theft protection: A gift voucher for a new device after 30 days with a 10% deductible, contingent upon filing a police report within 48 hours.
• Mechanical and liquid damage repairs: One-time coverage with no deductible.
• Certified repair services using genuine components to maintain device quality and longevity.
• One-time repair service covering up to the original device value.
• An optimized claims process for easy filing and tracking through digital channels.

Bolttech representatives noted that given Kenya’s burgeoning digital economy, this partnership supports more people in accessing and protecting essential technology. Similarly, LOOP highlighted how working with bolttech enhances the delivery of accessible and digitally advanced financial solutions, thereby improving customer experiences overall.