Backbase and VASS have established a strategic partnership aimed at driving digital transformation in the banking sector, particularly for wealth management and business banking institutions across Spain and Latin America.
The collaboration was officially announced on February 12, 2026. Based in the Netherlands, Backbase specializes in providing banking technology solutions, while VASS acts as a digital transformation consultancy with deep financial expertise. This partnership is designed to help banks overcome legacy infrastructure issues that hinder their ability to capture revenue in high-value segments.
Currently, wealth and business banking are more fragmented compared to retail banking, suffering from outdated systems, manual processes, and disjointed customer experiences, which limit growth opportunities and increase operational costs.
Progressive Modernization for Infrastructure Challenges
VASS will bring its delivery capabilities, domain expertise, and client relationships across the Spanish and Latin American markets. Meanwhile, Backbase offers AI-driven banking technology that unifies service and customer journeys into integrated platforms. This solution enhances time-to-market efficiency, reduces complexity, and supports scalable growth.
Together, Backbase’s composable platform and VASS’s implementation know-how enable banks to modernize incrementally without disrupting their current operations. The partnership facilitates faster product deployment, intelligent automation of manual processes, and tailored experiences that deepen customer relationships.
Key operational challenges addressed include delays from aging infrastructure and technical debt, gaps in the customer experience that make banks vulnerable to digital competitors, inefficiencies that hinder innovation, and complexities in integration that slow down deployments and increase risks.
Additionally, this collaboration accelerates implementation cycles through reusable components, reduces the total cost of ownership by avoiding point solutions and integration work, leverages AI for personalized customer interactions to boost cross-selling and lifetime value, and ensures a smooth modernization process with minimal disruption while maximizing business impact.
Market Positioning in Banking Technology
For wealth management, platforms need features such as portfolio management, client reporting, advisor tools, and regulatory compliance. Business banking systems cater to commercial lending, treasury services, trade finance, and cash management.
Banks in Spain and Latin America can work with either Backbase or VASS to explore implementation opportunities and development roadmaps. Both organizations are committed to evolving their partnership over the long term, including co-developed AI capabilities, market-specific solution blueprints, and joint customer success programs.
