Access Bank Kenya and the National Bank of Kenya (NBK) have announced a strategic integration that will allow customers to enjoy comprehensive banking solutions at multiple branches.

Tellers in the unified branch network will be able to manage key transactions such as viewing account details, handling cash deposits and withdrawals, and facilitating fund transfers.

Enhancing Customer Services

The integration aims to simplify services across more than 100 branches nationwide. Customers can continue using their existing accounts, cards, cheque books, and digital platforms without any disruption, ensuring the security of their deposits.

By merging NBK’s public sector and retail expertise with Access Bank Kenya’s global experience and digital capabilities, both banks are set to offer a broader range of services tailored to various customer segments. Retail and SME clients will enjoy expanded access to reliable digital channels, while corporate and multinational clients can benefit from cross-border trade finance and treasury management through Access Bank’s international hubs.

Public sector clients will continue to take advantage of NBK’s advanced capabilities, including digitized collections, disbursements, and enhanced capacity to support Kenya’s national inclusion strategy.

Improving the Banking Ecosystem

The collaboration between Access Bank Kenya and NBK is designed to enhance banking services, optimize customer experiences, and contribute to the growth of Kenya’s digital and physical financial ecosystems. Customers will experience reduced transaction limits, greater accessibility to financial services, and increased convenience in their daily banking activities.