Mastercard has achieved live agentic payment transactions throughout Latin America and the Caribbean, involving 17 processor and issuer participants.
A variety of institutions like BAC, Banco de la Nación Argentina, Banco Falabella, Banco Galicia, Banco Itaú, Bancolombia, Banamex, Davivienda, Dock, Evertec, Santander, and others completed authorised transactions where AI agents initiated and fulfilled purchases on behalf of cardholders in categories such as beauty accessories, groceries, books, and digital goods.
All these transactions received full cardholder consent and utilized existing card infrastructure without requiring new payment pathways. Across the transaction process, participants including issuers, merchants, and Mastercard network could discern that the payments were initiated by AI agents. These activities took place in controlled environments utilizing Mastercard Agent Pay.
Technical Setup and Trust Framework
Mastercard Agent Pay employs Agentic Tokens to secure payment credentials stored with AI agents, integrating dynamic cryptographic elements for issuers’ visibility and control over AI-driven transactions. Biometric authentication is supported through Mastercard Payment Passkeys, ensuring end-to-end transparency throughout the transaction life cycle. Additionally, Mastercard embeds Verifiable Intent directly into the transaction flow, creating a tamper-resistant record of cardholder authorization when an AI agent acts on their behalf.
The Agent Pay Acceptance Framework mandates agent registration and verification prior to any transactions within the Mastercard network. According to Mastercard, nearly 100% of issuers in Latin America are already enabled with agentic token technology, facilitating a solid infrastructure for AI-driven commerce without introducing new credentials or payment rails.
The Latin American deployment follows successful agentic transaction completions by Mastercard in the United States in 2025 and in Australia, New Zealand, Singapore, Malaysia, India, and South Korea in 2026, indicating a rapid regional expansion.
President Andrea Scerch’s Commentary
Andrea Scerch, President of Mastercard Latin America and the Caribbean, emphasized that these transactions signify actual commerce occurring on the network today rather than a lab experiment or future plans.
