tbi bank has successfully transitioned its complete card payment network from BGN to EUR, collaborating with BPC.

This initiative, a comprehensive project spanning the entire organization, aims to streamline cross-border transactions, ecommerce payments, and BNPL services for both customers and merchants within the region.

The migration process involved transforming over 200,000 debit accounts and around 100,000 credit accounts. This encompasses updates to account balances, credit limits, transaction records, standing authorizations, and ledger entries. The bank also redefined product parameters, pricing models, and customer communications in EUR, ensuring historical data is preserved for auditing purposes.

Simultaneously, BPC’s fraud prevention mechanisms were recalibrated to the new EUR baseline, incorporating revised transaction limits, behavioral profiles, and anomaly detection strategies. This maintained consistent risk assessment throughout the transition.

Impact on Products and Operations

The currency change affects the tbi bank neon card and its BNPL features. Eligible purchases are converted to installments at the moment of authorization, before receipt of the presentment file, now operational in EUR.

tbi bank’s mobile app provides real-time updates on purchase amounts, repayment schedules, and due dates, along with push notifications and options for one-tap early payment.

For merchants, the new EUR system is expected to enhance reconciliation processes and speed up settlements. On tbi bank’s end, the upgraded infrastructure includes automated delinquency handling, immediate account closure post-final repayment, and flexible interest and promotional terms that can be adjusted easily.

tbi bank positions itself as a digital challenger bank serving South and Eastern Europe (SEE). It offers free daily banking through a super app coupled with the neon debit card. The EUR migration supports their goal of extending accessible financial services across multiple jurisdictions while ensuring consistent product offerings.

The completion of this migration is anticipated to support future developments in EUR-denominated products, leveraging the new infrastructure for faster and more efficient deployments.