Payabli intends to utilize these funds for several strategic initiatives, including refining its market penetration strategies, enhancing customer success operations, and innovating with AI-driven features that can offer more personalized services and boost internal efficiencies. The company reports that the deployment of artificial intelligence is focused on two primary areas: improving internal processes and enhancing user experience through custom-built solutions tailored to software platforms.
One notable addition is an AI-powered virtual assistant called Amigo. This virtual assistant, integrated into Payabli’s web platform, documentation tools, and Slack interface, provides technical support, customer assistance, and analytics capabilities via a chat-based interaction. Additionally, Payabli collaborates with NVIDIA to develop proprietary AI models for risk and fraud detection, which are trained using client-specific data sets.
The Series B funding also supports the expansion of Payabli’s product suite, particularly in its three-pronged framework: Pay In, Pay Out, and Pay Ops. The company has rolled out a new embedded spend management program enabling software platforms to issue branded physical and virtual expense cards with API-level controls over spending limits, card issuance, and fraud protection supporting both debit and credit models.
Payabli officials mentioned that the enhanced features of their Pay Out offerings, including On-Demand Payables and the upcoming Spend Management tool, address direct feedback from existing platform partners. The goal is to assist software providers in internalizing financial operations, reducing dependence on third-party tools, and opening up new revenue streams through interchange.
