Sumsub has introduced Summy AI Copilot, a platform-native artificial intelligence agent aimed at supporting compliance officers and fraud investigators within its existing system.
This new tool, integrated into the Sumsub platform via an AI chat interface, transforms case data into structured outputs to speed up investigation cycles and lessen manual analysis efforts.
Originally introduced in 2024 as an AI Assistant within Sumsub’s Case Management solution, Summy was employed to assist financial crime teams manage alert volumes and prioritize risk signals. The current release intends to extend its functionality to a wider range of compliance and fraud workflows throughout the entire platform.
Evolution from assistant to copilot
Summy is now designed on a large language model, allowing it to generate audit-ready outputs based on data within the Sumsub platform. The tool performs four primary functions: product knowledge retrieval, visual analytics generation, compliance guidance, and case summarisation.
It operates under thresholds and controls set by compliance teams, ensuring that AI-driven actions align with established policies. The emphasis is on human oversight rather than autonomous decision-making, as stated in the official press release. All decisions remain under human control, with the system designed to be traceable and accountable.
Regulatory and fraud context
The launch of Summy AI Copilot comes amid increased regulatory scrutiny of both fraud and artificial intelligence. According to Sumsub’s Identity Fraud Report 2025-2026, multi-step fraud schemes leveraging AI saw a 180% year-over-year increase globally in 2025.
Regulatory bodies across various jurisdictions are intensifying their expectations: the EU’s Artificial Intelligence Act and Singapore’s Protection from Scams Act among others require firms operating compliance functions to provide enhanced documentation and transparency. These conditions are pressuring compliance teams to handle greater volumes of alerts with increased rigor and speed, making AI-assisted tooling increasingly important in operational workflows.
Summy is part of a broader investment by Sumsub in an AI ecosystem that includes its separate AI Agent Verification product. The combination aims to build AI capabilities across identity verification, fraud detection, and compliance operations within a single platform.
The tool is available to existing Sumsub users through the integrated AI chat interface and can be accessed continuously without requiring customers to deviate from their current workflows.
