Chargebase, a platform designed to prevent chargebacks for high-growth ecommerce and SaaS businesses, has begun its operations.
To address the critical issue of chargebacks, Chargebase offers access to Verifi and Ethoca alerts through a unified interface with automated workflows and clear pricing.
Overview from Serhii Zubakhin
Serhii Zubakhin, Client Partner at Chargebase, highlighted that Verifi and Ethoca alerts are highly effective in enabling merchants to refund transactions before they escalate into chargebacks. However, accessing these solutions traditionally involves dealing with multiple vendors, complex integrations, and high fees.
Chargebase aims to resolve these challenges by providing a streamlined solution for chargeback prevention accessible to all businesses.
Merchants’ Benefits from Chargebase
Through real-time alerts triggered when customers initiate disputes with their banks, merchants can issue refunds and avoid costly chargebacks. By leveraging Chargebase, businesses can minimize chargebacks, protect accounts from surpassing the 0.9-1% chargeback threshold, streamline manual dispute workflows, and enhance operational efficiency.
Unlike traditional providers that merely relay alerts, Chargebase promises to automate the alert-resolution process. The platform links alerts to orders, handles backend communication with Verifi and Ethoca, and reduces the manual steps required of merchants.
The capabilities of the platform include an automation-focused architecture, unified access, flexible configuration, and transparent pricing.
Chargebase also uses a pay-per-alert model centered on ensuring that merchants only pay when the platform assists in avoiding or resolving disputes. According to official press releases, plans do not involve setup fees, monthly minimums, or long-term commitments, and charges are applicable only for valid alerts, making enterprise-grade chargeback prevention accessible to startups and scaling businesses.
At present, Chargebase is operational for merchants of all sizes. Company data indicates that the platform now supports over 20,000 merchants.
