Walmart and Google have collaborated to launch an innovative AI experience, merging Gemini’s intelligence with the convenience of Walmart and Sam’s Club to enhance customer shopping experiences.

This integration aims to address various customer needs by providing a more intuitive shopping process through Gemini. The omnichannel retailer views this transition from traditional web or app search to agentic commerce as a significant advancement in improving overall user experience.

Automatically Incorporating Walmart Recommendations into Gemini

Gemini now includes relevant products from Walmart and Sam’s Club stores and online platforms when they are pertinent. For example, if a user queries for product advice, the chatbot will suggest items available within Walmart’s inventory. When users discover these products through Gemini, they can proceed to purchase directly in the Walmart or Sam’s Club environment.

Additionally, by linking their accounts, customers will receive personalized recommendations from Walmart based on their previous purchases, have combined orders with other items already added to their Walmart or Sam’s Club carts, and benefit from their Walmart+ and Sam’s Club memberships. Shoppers can enjoy in-store and club item delivery within hours.

Walmart intends to enable more control over purchase decisions, ensuring that customers get what they need promptly. By bringing the Walmart experience into Gemini, it simplifies the shopping process for both customers and members, offering intuitive and personalized journeys with direct access to Walmart solutions.

Google highlighted the potential of this alliance, emphasizing that AI can elevate every aspect of the customer journey from initial discovery to final delivery. Both companies share a vision to drive advancements in agentic commerce, supporting customers in enjoying a more convenient shopping experience.