PayPal and Microsoft have partnered to introduce Copilot Checkout, enabling customers to shop within the Copilot app without navigating away from it.

Initially, PayPal will facilitate showcasing product listings, branded checkouts, guest checkout options, and credit card payments on Copilot.com. Future plans include expanding support across additional devices and channels.

AI-Driven Shopping Experiences

This collaboration merges Microsoft’s intelligent discovery capabilities with PayPal’s commerce and payment solutions, aiming to enhance user experiences.

PayPal’s agentic commerce services will enable merchants to sync their product catalogs within Copilot, facilitating easier customer acquisitions and business improvements.

The partnership aligns with PayPal’s strategy of integrating advanced shopping technologies, such as those found in the Copilot platform, into its offerings. This collaboration is intended to create seamless transaction processes for both businesses and consumers.

Enhancing Purchase Flexibility

Copilot uses AI to curate product listings, making it easier for users to find and purchase items directly within the app. PayPal’s wallet provides multiple funding options, ensuring secure transactions.

Data from PayPal indicates that Copilot experiences lead to a 53% increase in purchases within 30 minutes of interaction and a 194% higher conversion rate compared to typical user journeys.

Support for Modern Agentic Protocols

PayPal aims to provide businesses with flexible integration capabilities that support multiple AI ecosystems. Interested merchants can explore these opportunities by visiting the PayPal website.