Hands In has entered into a strategic partnership with AsiaPay, the digital payment provider, to expand split payments services for customers across the APAC region.
The agreement will enable merchants within the extensive network of AsiaPay to split their payments among several cards and individuals directly in online checkouts. This enhances flexibility and customer choice during transactions.
Both parties are committed to aligning with evolving market demands, while ensuring compliance with relevant regulations and local industry standards.
Detailed aspects of the Hands In x Asia Pay partnership
Under this collaboration, merchants using AsiaPay will benefit from Multi Card payments offered by Hands In. This feature allows splitting the payment across two or more cards, overcoming credit limit issues for successful transactions. Additionally, customers may opt to split their payment within the checkout process or receive it as a cart recovery option.
The introduction of multi-card and group payments aims to streamline payment processes, reduce abandoned carts, and decrease failed payments due to insufficient funds. Group Payments support up to ten individuals splitting their payments in customizable amounts, while individual customers can pay via QR code, payment link, text, or email. These features are designed to create a flexible, secure, and convenient payment experience that fosters customer loyalty.
For merchants, the partnership brings numerous advantages such as higher transaction values, increased customer profiles, reduced failed payments due to insufficient funds, an 85% conversion rate, and enhanced customer satisfaction (and retention).
A significant component of the partnership is Decline Recovery. This service helps businesses recover from declined transactions by providing a seamless experience for customers and minimizing the impact on revenue through split payment services.
AsiaPay merchants will be able to leverage Hands In’s group and multi-card payment functionalities directly within their existing AsiaPay setup without requiring any additional technical integration.
The partnership will initially target key sectors such as hotels, travel agencies, ticketing, theme parks, direct selling, and retail. By enabling customers to securely pay their portion at checkout, Hands In aims to assist merchants in recovering failed payments due to insufficient funds and unlock new sales through more flexible payment options.
